DATA PROTECTION & PRIVACY POLICY 3.1 Types of Personal Information Collected<\/strong><\/p>\nIIM may collect, use, store, and transfer different kinds of Personal Information about members and customers, including prospective members. This Personal Information includes, but is not limited to:\n\nNames\nContact details\nDate of birth\nMembership history and details\nPayment information and reasons for resignation\nMembership of local institutes\nExamination results and qualifications\nMCPD details\nJob role, position, and company information\nEmployment information\nQueries and complaints\nProvision of data\nEvents & Training Pictures, Video, and Audio\n\nIIM may also collect biometric data, including facial recognition data, as part of the Personal Information.\n 3.2 Consent and Opt-In\/Opt-Out<\/strong><\/p>\nWhen collecting data, including biometric, facial recognition, fingerprints, or other unique biological identifiers, the Institute of Information Management (IIM) shall obtain the explicit, informed, and unambiguous consent of the data subject before any processing occurs.\n\nBy voluntarily providing such data, individuals consent to its use solely for the stated and legitimate purposes as outlined in this policy. Consent shall be freely given, specific, informed, and revocable at any time.\n\nData subjects reserve the right to withdraw their consent or opt-out of data processing at any time, without any negative consequences. To exercise this right, individuals may click unsubscribe, reply to message with Subject “Opt-Out” or contact IIM Data Protection Officer (DPO) at: dpo@iim-africa.org\n 3.3 How Personal Information is Collected<\/strong><\/p>\nIIM collects information through various means, including but not limited to:\n\nMembership applications\nExamination registration\nEvents and training participation\nContacting our customer service team\nInformation obtained from third parties, such as employers, regulatory bodies, and members of the public, to fulfill the purposes for which data was collected.\n\n Address: <\/span>13 Association Avenue, Ilupeju Lagos, Nigeria.<\/p> Phone: <\/span>+234 808 377 3640, +234 705 8000 405<\/p> Email:<\/span> info@iim-africa.org<\/p>1. Introduction<\/strong><\/h3>\n\n\nThe Institute of Information Management (IIM), operating with chapters in Nigeria, Ghana, South Africa, United States, Canada, United Kingdom, Australia, Switzerland, and India, is committed to safeguarding the privacy and security of personal information. This Data Protection and Privacy Policy outlines our commitment to respecting and protecting the personal data of individuals and complies with applicable data protection laws across all the jurisdictions in which we operate.\n
2. Definitions<\/strong><\/p><\/h3>\n\u2022\tPersonal Information: <\/b>Personal Information consists of any data that relates to an individual and\/or information from which an individual can be identified, directly or indirectly. It includes but is not limited to names, contact details, date of birth, photographs, and biometric data, such as facial recognition data.\n
3. Data Collection<\/strong><\/p><\/h3>\n
4. Purpose of Data Collection<\/strong><\/p><\/h3>\nIIM may use the Personal Information, including biometric data, for the following purposes:\n\nTo administer and manage memberships\nLiaising with relevant entities to update records\nMaintaining details of accreditations and qualifications\nProviding training courses and study materials\nRecording examination performance\nMaintaining MCPD records\nSharing market events and sector network information\nOffering learning and development services\nProviding market news, opinions, and key industry developments\nEnhancing and improving IIM’s services and qualifications\nOffering customer service support and training\nMaintaining and reviewing order histories and invoices\nFulfilling disciplinary and regulatory functions\nFor marketing purposes\n\n
5. Sharing of Personal Information<\/strong><\/p><\/h3>\nIIM may share Personal Information, including biometric data, with:\n\nThird parties, such as employers, for the performance of membership contracts and lawful purposes.7\nAccountants, legal teams, regulators, and other professional bodies for contract fulfillment and legal obligations.\nThird-party service providers, including but not limited to payroll, logistics, assessment services, and membership retention functions, for contract fulfillment and legitimate interests.\nLegal authorities in connection with legal proceedings, and when disclosure is reasonably likely to be ordered by a court or competent authority.\n\nIIM will never sell any Personal Information to third parties.\n
6. Data Security<\/strong><\/p><\/h3>\nIIM implements appropriate physical and technical measures to safeguard the Personal Information, including biometric data. Access to this data is restricted to authorized personnel who are subject to a duty of confidentiality. While all reasonable measures are taken to protect data, no system is entirely secure, and IIM cannot guarantee the security of Personal Information.\n
7. Data Retention<\/strong><\/p><\/h3>\nIIM retains Personal Information for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable laws. When data is no longer needed, it will be deleted or returned in compliance with applicable law.\n
8. Data Subject Rights<\/strong><\/p><\/h3>\nUnder applicable Data Protection Laws, individuals have the following rights concerning their Personal Information, including biometric data:\n\nRight to request access to and copies of their data (Subject Access).\nRight to withdraw consent (if applicable).\nRight to data portability (under certain circumstances).\nRight to rectify inaccurate data.\nRight to erasure in specific situations.\n\n
9. International Data Transfers<\/strong><\/p><\/h3>\nIIM may transfer Personal Information across borders when necessary. These transfers will be carried out in accordance with applicable data protection regulations and may involve mechanisms such as Standard Contractual Clauses.\n
10. Compliance with Specific Regulations<\/strong><\/p><\/h3>\nIIM commits to compliance with all applicable data protection regulations in the jurisdictions where it operates, including but not limited to GDPR, CCPA, and relevant local data protection laws.\n
11. Changes to this Policy<\/strong><\/p><\/h3>\nIIM may update this Data Protection and Privacy Policy from time to time. Material changes will be communicated to individuals as required by applicable law. Updates will be effective upon posting the revised policy on our website.\nPlease ensure that you read and understand this Data Protection and Privacy Policy. By continuing to engage with IIM’s services, you signify your consent to this policy.
LOCATION:<\/span> <\/span>If you have any queries at all in relation to your data and how we protect your data rights, please contact us:<\/span>
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<\/em><\/p>This Privacy Policy was last updated on February 10, 2025<\/span>.<\/em>\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":26,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","footnotes":""},"class_list":["post-2214","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/iim-africa.org\/nl\/wp-json\/wp\/v2\/pages\/2214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iim-africa.org\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iim-africa.org\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iim-africa.org\/nl\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/iim-africa.org\/nl\/wp-json\/wp\/v2\/comments?post=2214"}],"version-history":[{"count":17,"href":"https:\/\/iim-africa.org\/nl\/wp-json\/wp\/v2\/pages\/2214\/revisions"}],"predecessor-version":[{"id":3996,"href":"https:\/\/iim-africa.org\/nl\/wp-json\/wp\/v2\/pages\/2214\/revisions\/3996"}],"wp:attachment":[{"href":"https:\/\/iim-africa.org\/nl\/wp-json\/wp\/v2\/media?parent=2214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}